AI workflow
Capturing what gets said on site
Problem: Outside sales reps spent long days on site with no practical way to take notes. Small but important points slipped through, like a customer asking about a certain piece of equipment.
Solution: We put in an AI note-taking tool that captured those conversations and turned them into reports, action item lists, and trip reports. Those went to the inside sales and proposal reps, who followed up on each item.
Completed tool